1. Who We Are
Fascia Plus Roofing Solutions Ltd (“we”, “us”, “our”) is a private limited company providing roofing and roofline services in Warwickshire and surrounding areas.
We are the Data Controller for the personal data collected via this website.
Company Name: Fascia Plus Roofing Solutions Ltd
Company Number: 16229255
Registered Address:
4–8 Station Road, Knowle, Solihull, England, B93 0HT
Email: info@fasciaplusroofingsolutions.co.uk
Telephone: 01926 855 090
2. Personal Data We Collect
We may collect and process the following information:
Information you provide
When you contact us:
Name
Email address
Phone number
Property address
Enquiry details
Website usage data
We use cookies and analytics tools to collect:
IP address
Browser type
Pages visited
Time spent on page
Interaction data
This information is anonymised wherever possible.
3. How We Use Your Data
We use your data to:
Respond to enquiries
Provide roof surveys and quotes
Arrange appointments
Deliver roofing services
Maintain records (invoices, job history)
Improve our website performance
Comply with legal requirements (HMRC)
We do not sell or share your data for marketing purposes.
4. Legal Basis for Processing
Under UK GDPR:
Legitimate Interest: responding to enquiries and providing quotes
Contract: delivering services agreed with you
Legal Obligation: tax, insurance, guarantees and accounting records
5. Sharing Your Data
We may share limited data with:
Our internal team and contractors
IT and website hosting providers
Email hosting providers
Accounting services (for invoicing)
Insurance companies where required
All third parties must comply with UK GDPR.
We do not transfer data outside the UK unless appropriate safeguards are in place.
6. Cookies & Google Analytics
Our website uses Google Analytics to understand how visitors use our site.
Google Analytics collects anonymised usage data to:
Analyse page performance
Identify user behaviour patterns
Improve website experience
Analytics cookies are optional and can be disabled in your browser settings.
7. Data Retention
We keep your data only for as long as necessary:
Enquiries: up to 12 months
Customer records: up to 6 years (legal requirement)
After this time, data is securely deleted or anonymised.
8. Your Rights
You have the right to:
Access your data
Correct inaccurate information
Request deletion of your data
Object to processing
Restrict processing
Request data portability
To exercise these rights, email:
info@fasciaplusroofingsolutions.co.uk
9. Security Measures
We use reasonable technical and organisational measures to protect personal data from:
Loss
Unauthorised access
Misuse
Alteration
Access is restricted to authorised individuals only.
10. Third-Party Links
This website may link to external sites.
We are not responsible for their content or privacy practices.
11. Changes to this Policy
We may update this policy occasionally.
The latest version will always be available on this page.
12. Contact
For questions about this policy, contact:
Fascia Plus Roofing Solutions Ltd
4–8 Station Road, Knowle, Solihull, England, B93 0HT
Email: info@fasciaplusroofingsolutions.co.uk
Phone: 01926 855 090